theshepherdspillow@gmail.com

+1-604-819-7336

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Any DUTIES, TARIFFS, TAXES, FEES or the like imposed by the USA Government are the responsibility of the buyer and will be collected after purchase.

Returns

Because of the Tariffs imposed by the USA Government I do not accept returns from the USA.

Any shipping overages will be refunded - the program cannot determine where it is going, so I put a high shipping price to compensate.

Any shipping overages will be refunded - the program cannot determine where it is going, so I put a high shipping price to compensate.

Returns

Because of the Tariffs imposed by the USA I do not accept returns from the USA.

I guarantee my work - if there is a problem please contact me directly and we can come to a solution.

I am happy to accept returns (except from the USA) of unused, undamaged, still-labelled product on regular orders and items within 7 days of our receiving date, however, we do not offer free return shipping. Once we receive your returned items back, we will credit your payment method for the product but not any shipping charges.

If your return is because a mistake has been made by Custom Woolen Mills on your order or there is a fault with your purchased items, we will work with you to come to a resolution.

Thank you,

Get in touch for eco-luxury inquiries about our handmade wool pillows unique creations crafted with care in Canada.

Contact The Shepherd's Pillow